Privacy Policy
General template — confirm with legal counsel before launch
This Privacy Policy explains what personal data this website collects, why, and what rights you have. It applies to visitors of this website. We aim to collect as little personal data as possible and to be transparent about how it is used.
1. Data we collect
We only collect personal data that you actively provide, and — with your consent — basic analytics data:
- Contact form: the details you enter, which may include your name, email address, phone number, country, message, and, for trade enquiries, company, website, business type and estimated volume.
- Analytics (only with consent): standard measurement data such as pages viewed, approximate location, device and browser type, and how you interact with the page. No analytics or advertising cookies are set unless you accept them.
2. Why we use it and the legal basis
- To respond to your enquiry — on the basis of taking steps at your request and our legitimate interest in handling correspondence.
- To measure and improve the website — on the basis of your consent, which you can give or withdraw at any time.
3. How your enquiry is processed
Messages sent through the contact form are handled by a third-party form-delivery service acting on our behalf, which forwards your message to our inbox. Your details are transmitted to and processed by that provider solely for that purpose. We do not sell your personal data.
4. Cookies and analytics
Nothing that tracks you is loaded until you choose “Accept” in the cookie banner. With consent, we use Google Analytics to measure traffic. You can change your choice at any time via the “Cookie settings” link in the footer. See the Cookie Policy for details.
5. Sharing and international transfers
We share personal data only with the service providers that help us operate the website and respond to enquiries (for example, the form-delivery and analytics providers named above). Some of these providers may process data outside your country; where that happens, appropriate safeguards are applied in line with applicable data-protection law.
6. Retention
We keep enquiry details only for as long as needed to deal with your request and for a reasonable period afterwards, then delete or anonymise them. Analytics data is retained according to the settings of the analytics providers.
7. Your rights
Subject to applicable law, you have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time (without affecting processing already carried out). You also have the right to lodge a complaint with your local data-protection supervisory authority.
8. How to exercise your rights
To make any request about your personal data, or to ask a question about this policy, please use the contact form on this website. We will respond within the time required by applicable law.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version always applies and is published on this page.
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